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Emirates vs Qatar Airways

In the past 4 months I’ve flown on Emirates and Qatar Airways and spent long hours at both their airports on both legs of each journey – in the public areas not the private lounges. I decided to do a review of both airlines and their airports and compare Emirates vs Qatar Airways.

Both are consistently rated amongst the world’s top airlines. Qatar Airways has just won been named the best airline in the world for the fourth time in ten years by Skytrax.  Emirates was first last year. Their airports are also amongst the world’s busiest international airports.

This is what I experienced:

Entertainment

As expected, both airlines have state-of the-art aircraft with a wide selection of entertainment.

On-board wifi

Both airlines offer on-board wifi with Emirates offering passengers the first 10MBs of data for free.

Legroom

The legroom in the economy class was similar. I’ve heard that Qatar Airways offers 1” extra legroom but not being that big myself, this isn’t a deciding or noticeable factor for me.

Food

The food offerings on both were good as far as airline food goes although slightly better on Emirates.

Pricing

Pricing is similar. Just look out for current promotions which both have all the time.

Amenities

Qatar Airways hands out sleep kits on night flights. Emirates didn’t hand out any. (Perhaps it was an oversight on that particular flight?) I ended up using my Qatar Airways eye mask (on the Emirates flight) which I still had from a previous flight and carry with me on all overnight stays.

Service

I found the service on Qatar Airways a bit better than Emirates. Staff were friendlier and more helpful.

Little travellers

The children received better goodie bags and kids meals on Emirates. The goodie bags consisted of an Emirates knapsack with activity books, colour pencils, a travel journal, and a Dr Seuss story book. On Qatar Airways, my son just received a soft toy and an activity book. They had better offerings when I flew with them to Malaysia in 2013.

The airports

Dubai Airport recently overtook London’s Heathrow airport to become the busiest airport in the world. Yet you can find quiet spaces in it where you don’t feel crowded. It is a beautiful airport with several terminals. The indoor greenery and water features give it a pleasant ambience. There is sufficient seating and there are reclining chairs for tired transit passengers to take a nap. It goes without saying that there is a lot of duty-free shopping at the airport. The main drawback for me here was that the free airport wifi here was only for 30 minutes.

Emirates vs Qatar

Dubai Airport

This was my first visit to Qatar’s new Hamad international airport which opened in 2014. I had been to the previous airport and didn’t like it much at all. This one was much better although I found that there was a lot of empty space which could have been better utilised to provide more reclining chairs for naps. The airport does have “Quiet rooms” but these are always full and it is practically impossible for a family of four to find unoccupied chairs near each other. They are also not very quiet with people entering and leaving all the time and bright lighting in most of them.

Emirates vs Qatar

Doha Airport

The airport has internet stations and unlimited free wifi. There are family rooms although it is difficult to find an empty one. I found the kids’ play areas a bit creepy with the dull-looking equipment looking like aliens. The usual luxury goods and duty-free shops, high end restaurants and budget franchises were here too.

Emirates vs Qatar

Creepy looking play areas

Both airports have hotels in the transit areas where a visa is not required for access. However they come at a hefty price for a few hours.

FINAL VERDICT ON EMIRATES VS QATAR AIRWAYS

Qatar Airways offered a slightly better flight experience but their airport didn’t quite match up to that of Dubai’s.

Have you flown these airlines? Which one do you prefer?

Click here for a Qatar Airways Business Class Review.

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6 comments
Warda

I felt that Qatar Airlines was a better experience especially the meals. You know when you eat well all is well. Although Dubai Airport was vastly better.

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Ray Yankovitch

Simply fine awareness for Airlines

Reply
Armand Mckiernan

Essentially excellent know-how with regards to Air-Line

Reply
Haseena

Thanks for these useful insights Sara. Now we can fly with more awareness and have a good idea what to expect from the different airlines.

Reply
    Sara

    Thank you Haseena. Do let me know what your experience is like!

    Reply
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