If you ever doubted that Johannesburg was an urban forest, then you should look at it from the Four Seasons Hotel The Westcliff (aka The Westcliff Hotel ). You will see a canopy of verdant treetops with sprinklings of purple jacaranda blossoms and the occasional red-tiled rooftop, stretching far into the horizons. The hotel overlooks the Johannesburg Zoo. Sometimes you can see the elephants in their enclosure and sometimes you can hear the lions roar too. The best part is that the view is shared by most of the hotel.
The Westcliff Hotel was the perfect location for a weekend of pampering and luxury during my birthday month. It is the only Four Seasons hotel in South Africa and is perfectly situated between the CBD and the Sandton area in one of Johannesburg’s most exclusive residential neighbourhoods.
The picturesque hotel stands among lushly landscaped gardens woven with courtyards and fountains. A winding cobbled driveway weaves through the multilevel blocks of rooms cascading down the hillside. The blocks are named after various Johannesburg suburbs. Beautiful black glass elevators with panoramic views take guests to the hotel’s elevated eateries.
We arrived at the hotel on a Saturday afternoon just after the 3pm check-in time. The friendly receptionist welcomed us with the melodious words “Your room has been upgraded”. After she had checked us in, she drove us up to the Maboneng block in a golf cart and showed us around our spacious rooms. We had a suite and the children had their own room next door to us. Although the rooms weren’t inter-leading, the door leading to both rooms could be locked, effectively giving us a very comfortable two-bedroom suite. The children loved having their own huge beds in their own spacious room.
Our suite consisted of an open plan lounge and dining area, perfect for in-room dining, a cosy bedroom with an ultra-comfortable bed and one of the largest bathrooms I’ve ever seen in a hotel. The opulent marble bathroom featured his and hers vanity units, a large bath tub and rain shower, a dressing station with a huge wardrobe, heated towel rails and luxurious bath robes. The deluxe amenities were by L’Occitane en Provence.
The kids room had two king-sized beds, a large bathroom and a balcony. The décor was contemporary chic with an African touch and local artwork graced the walls. The state of the art-entertainment system consisted of a large flat-screen TV, speakers, a DVD player and a docking station for iPhones and iPads. The power hub that catered for almost every possible requirement including international adaptors was a thoughtful touch. There is free wi-fi throughout the hotel.
The refreshment stations had Nespresso machines, glass kettles and a wide selection of exclusive TWG teas. We were given a complimentary newspaper and platter of seasonal fresh fruit daily.
There was a fully-stocked mini-bar and a drawer filled with exotic snacks and artisan chocolates – at an additional charge. The kids relished the cholate fudge that welcomed them and the chocolate cookies they were given as a bed-time treat.
The view is one of the key bragging points of the Four Seasons Hotel The Westcliff. “View” is also the name of the hotel’s signature fine dining restaurant. The executive chef, Dirk Gieselmann, was a former chef at a three star Michelin restaurant in France so you know that you’re in good hands.
We had an a-la-carte breakfast here while enjoying the peacefulness, serenity and scenery from our lofty perch. Of course, my husband and I had our favourite breakfast dish, salmon eggs benedict, as well as chocolate croissants. The kids indulged in Belgian waffles and French crepes with Chantilly cream and berries.
We chose to dine at Flames, which also shares the great view - because the casual atmosphere there was more appropriate for the kids. They even had a kids’ menu. Dinner was a feast. Spicy Thai soup, seafood linguini, Norwegian salmon and oysters. The hot weather demanded that we have sorbet and ice cream for dessert even though there were many other delectable options. On Sundays, Flames also serves a popular brunch.
The coveted high tea at the hotel is served at View from Monday to Thursday. It was recently re-introduced, much to the delight of patrons who had been eagerly anticipating it since the hotel was re-opened. As I was there on the weekend, I didn’t get to try it out unfortunately. But I do plan to visit again soon.
The spa was opened less than a year ago but is very busy. I had a wonderful and much-needed renewing signature massage here. It was just what I needed to get rid of all the aches and pains from two weeks of strenuous activities in London and Walt Disney World. The spa also offers many other treatments for men and women, a sauna and steam room and a stunning heated infinity lap pool.
The kids loved playing in the heated outdoor family pool. In addition to towels, the poolside also thoughtfully provides sunscreen for kids and adults, bottled water and magazines to read while you lounge in the sun.
The service was impeccable. The hotel staff are friendly and eager to please. But if you prefer electronic interactions to personal interactions, then be sure to download the Four Seasons app before your visit. The app combines convenience and functionality to make your visit seamless. You can make spa and restaurant reservations, request transportation and amenities, and specify turn-down times, inter alia. I wish every hotel had this.
All too soon, our weekend was over. The hotel provides a comfortable 12 pm check-out time. Before leaving, I had to visit the beautiful gift shop in the reception area where the gifts are artfully displayed in mock ostrich egg shells.
The Westcliff is not just a hotel. It is a contemporary oasis in a vibrant city, just minutes away from major business centres and tourist attractions. It is a social hub and a wonderful family-friendly retreat too – judging by the amount of friend and family events we witnessed. The hotel has also been recognized by Travel + Leisure as one of the best hotels in the world. It makes a great luxury weekend getaway near Johannesburg.
If the price tag for the accommodation is out of your budget, there are many other ways to experience the legendary luxury, such as the spa, the high tea, and the exquisite meals. The spectacular view is included in all of the above.
For more information, visit Four Seasons Johannesburg The Westcliff or book here.
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Sara Essop is a travel blogger and writer based in South Africa. She writes about family travel and experiences around the world. Although she has been to 49 countries thus far, she especially loves showcasing her beautiful country and is a certified South Africa Specialist.
I really like it whenever people come together and share views. Great site, keep it up!
I was pretty pleased to uncover this great site. I need to to thank you for this wonderful read!! I definitely liked every bit of it and i also have you bookmarked to look at new information on your website.
The Four Seasons looks amazing! I can totally understand being wrapped over those views. The pool and bedrooms look great as well.
Thanks Allison.
Thanks for sharing. I would surely love to stay. I will keep this place in my mind while visiting the country.
Thanks FairytaleStudios. This would be a great place to stay when you visit South Africa.
Beautiful hotel indeed! The view is really spectacular, I can only imagine how much did you enjoy the suite (getting an upgrade is always nice) and the meal in the restaurant.
I wish the hotel I work for also has an app, I'm sure it makes guests' and staff's life much easier.
Thanks Maja. The view was amazing. Several of the big hotel chains are developing apps nowadays and they are quite useful.
My partners parents live next to the biggest open range zoo in the southern hemisphere and when the monkeys start laughing, you'll hear them as clear as a bell! Loving it!
I have recently had my first luxury stay in a five star hotel myself and it's a very nice feeling being pampered and the standard of customer service is amazing! We got an upgrade as well, but not as fancy as you! The kids room looks massive! Loving the breakfast and all the photos look awesome too!
Thanks Kreete. It must be quite something to live next to a zoo. Re luxury stays, I must warn you - they're quite addictive. Once you get used to them, then that's the only way you'll want to travel
You had me at salmon eggs benedict, massages, high tea and daily fruit platters! And then that view!!! This hotel looks absolutely divine! I am so glad you had such a lovely time away with your family, it looks like you were spoilt rotten!
Thanks Sasha. It really was such a pampered and relaxing stay. It's good to have them every now and then.
Can I live there? This actually looks like the Canadian Ambassador to South Africa's house! The food looks unbelievable. With that pool and that upgraded room I'd probably never leave!
Oh wow, I'd love to be the Canadian ambassador to South Africa if his house looks like this. I wish my house did 🙂
I don't live far from The Westcliff, but would love a weekend at my doorstep. The sound of afternoon tea calls!
The weekend there was amazing Wenchy - but I still have to experience the famous afternoon tea too 🙂 The views are to die for though.
Thank you Sakina. It definitely is a great place to stay. Hope to see you in South Africa soon.
Everytime I see a picture of South Africa, I want to visit. Now I know where to stay. The Four Seasons there looks amazing! Thanks for sharing your review.